Baton See the pathway Ask for a walkthrough

Clinical software for private mental health

Every patient handed on cleanly, from booking to discharge.

Baton is the system a private mental health clinic runs on. One record carries the booking, the payment, the questionnaires, the consultation, the report, the prescription and the follow-up — so nothing is retyped, and nothing is dropped between the people looking after them.

Ask for a walkthrough What it does
Built for UK clinics Hosted in the UK In daily clinical use

How it works

One pathway. Eleven stops. Nobody chasing paper.

A clinic's work is a relay. Baton is the thing being passed: each stop knows what the last one did, and the next one is already prepared.

1Booking and paymentPublic booking pages, real availability, card payment taken at the time.
2RegistrationLegal name, address, GP and consent captured before payment, not chased after it.
3IdentityPhoto ID and proof of address, checked by a person before the first appointment.
4QuestionnairesThe right instruments sent automatically, scored on return, chased when they are not.
5AllocationCases offered only to clinicians qualified and credentialled for that pathway.
6The consultationVideo appointment, the notes, and the transcript kept with the record.
7The reportDrafted from the pack of evidence, section by section, and signed by the clinician.
8PrescribingPrivate prescriptions, controlled drugs, and the form register kept by serial number.
9Titration and reviewReadings, dose changes, and the reviews that must happen before the next one.
10The GP letterWritten from the signed report, with the patient's consent recorded.
11DischargeOutcome coded, letters filed, and the case closed rather than quietly forgotten.

What it does

The whole clinic, not one corner of it.

Booking that sells

Your services, your prices, your clinicians' hours. Online or in person, paid by card, with the slot held while they pay and released if they do not.

A portal patients use

Forms, documents, appointment links and messages in one place, on a phone, with no password to remember but their own.

A console clinicians read

What is waiting, in the order it went late. One chart per patient: history, scores, notes, medication, letters.

Prescribing, done properly

Controlled drugs on numbered forms, every form accounted for, every prescription on the patient's record.

Reports without retyping

Drafted from what the clinic already holds — never from anything else — then edited and signed by the clinician who did the assessment.

The money side

Payments, refunds and what each clinician is owed, from the same bookings the diary is made of.

Staff and credentials

Registration, indemnity and DBS with their expiry dates, chased before they lapse, and cases blocked when they do.

Evidence for inspection

Who did what, when, and to which record — kept as a matter of course rather than assembled the week before.

Governance

Built the way a regulated clinic has to work.

Most of the decisions inside Baton are governance decisions. They are in the software so that doing the right thing is the easy thing — on a Friday afternoon as much as on an inspection day.

  • Access by role. A consultant sees their own patients; an administrator sees no clinical notes at all. Enforced by the server, not by hiding menu items.
  • Two-factor for staff. Required from a clinician's first sign-in, not left to be switched on later.
  • Records in the standard shape. Built on FHIR, the NHS's own data standard, so a record can be read by other systems and is not locked in here.
  • Hosted in the UK. Patient data stays on UK infrastructure, under UK GDPR.
  • An audit trail. Every read and change recorded, including ours.
  • People make clinical decisions. Software prepares, drafts and chases; a clinician assesses, prescribes and signs.

Contact

Tell us about your clinic.

Baton runs one clinic today and is taking on a small number more, so that each one is set up properly. If that sounds like yours, say a little about it and we will arrange a walkthrough.